Terms of service

These terms govern your use of this site and anything you buy from BlankAndBrand LLC. By opening an account or placing an order you accept them, along with our privacy policy. If you do not accept them, please do not use the shop.

The seller

• Give accurate details when you register, and keep them current — we send order news to the address you provide, and we cannot help you if it does not reach you.
• One account per person. Accounts are personal and may not be shared, sold, or transferred.
• Keep your password to yourself. You are responsible for what happens under your account until you tell us it has been compromised.
• Sessions expire after 12 hours, and you can sign out at any time. On a shared machine, do.
• We may suspend or close an account that is used for fraud, abuse, or anything unlawful.

A listing is an invitation to buy, not an offer. Your order is an offer to purchase, and the contract is formed when we confirm the order by email. Until then we may decline it — most often because the last one has just sold, but also where a price is plainly wrong or an order looks fraudulent. If we decline after you have paid, we refund in full.

Stock is held for you the moment your order is placed, not when you reach the payment page, so two people cannot buy the same last object. If payment is not completed, that hold is released and the object returns to the shop.

• All prices are in US dollars (USD) and are shown on the object’s page.
• Every price, discount, coupon, and shipping charge is recalculated on our servers at checkout from the live catalogue. What your browser shows is only ever a preview of that.
• Sale prices run for as long as the event that created them and revert on their own; a price you saw earlier is not held for you.
• Payment is taken by Stripe. We never receive or store your card details.
• Taxes and any customs duties are charged as shown at checkout or, where a destination requires it, collected on delivery by the carrier.

The arrival window shown on an object’s page — typically 2 to 5days — is an honest estimate, not a guarantee. Parcels leave when the object is ready and travel at the carrier’s pace; customs, weather, and holidays, of which we have no control.

Shipping is charged per the policy stated on each object. Where several objects travel together you pay the single highest shipping fee among them rather than the sum, so buying more never costs more to post. Risk in the goods passes to you on delivery.

Each object states its own return window on its page, counted from the day it arrives, and whether we or you pay the return postage. Objects marked final sale cannot be returned. Any statutory right of cancellation you have where you live sits on top of this and is not reduced by it.

• Tell us before sending anything back, through the contact form, so we can expect it.
• Objects should come back unused and in the condition and packaging they arrived in.
• Refunds go to the original payment method once the object reaches us, typically within a few working days of it arriving.
• Anything faulty, damaged in transit, or not as described: tell us and we will put it right at our cost, whatever the window says.

Reviews may be written by people who bought the object, one per object per person, and can be rewritten at any time. The house also publishes reviews collected elsewhere; those are written by us under the reviewer’s name, with their words.

• Write honestly, about the object. Do not post anything unlawful, abusive, misleading, or someone else's to post.
• Only include photographs you took or have permission to use.
• By posting, you give us a non-exclusive, royalty-free licence to display, store, and reproduce your review and its images in connection with the shop. You keep ownership of it.
• We may hide, decline to count, or remove a review that breaks these rules — but we do not remove reviews for being unfavourable.

Please do not:

• scrape, crawl, or bulk-copy the catalogue, or attempt to interfere with the site's availability;
• probe, scan, or test the security of the site, or access any account, data, or admin area that is not yours;
• impersonate anyone, or use the shop to launder, defraud, or resell fraudulently;
• use automated means to buy scarce stock.

The name BlankAndBrand LLC, the site’s design, its photographs, and its written descriptions belong to us and may not be copied or reused without permission. You are welcome to link to us, and to share a page as you would any other.

We take care over every object and every description, but the site is provided as it is. To the fullest extent the law allows, we are not liable for indirect or consequential loss, for lost profits, or for anything arising from a delay outside our control. Our total liability in connection with an order will not exceed what you paid for it.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you buy as a consumer, your statutory rights are unaffected by anything written here.

You may close your account at any time by writing to us. We may suspend or close an account that breaches these terms. Closing an account does not cancel orders already placed, nor erase the records of them we are required to keep — see the privacy policy.

We may revise these terms; the date at the top of the page shows when they last changed, and the terms in force when you place an order are the ones that govern it. Material changes are sent to account holders by email.

These terms are governed by the laws of the State of Florida, United States, and disputes will be heard by its courts. If any part of them is found unenforceable, the rest continues to apply.

Questions about any of this are welcome through the contact form.